Privacy policy

Privacy policy


 

 

Privacy policy
Personal Data Act (523/99) 10 §
Date of issue: 1.1.2016, updated 1.6.2017

Updated 28.9.2017 (contact information)


1. Register controller
Mikler Oy Anttolanhovi, Halla Nature & Design Villas, Hovintie 224, 52100 Anttola, tel. +358 44 4301 100

2. Contact person for register-related matters
Juha Kaitainen, Hovintie 224, 52100 Anttola

3. Name of register
Mikler Oy Halla Nature & Design Villas' customer register

4. The purpose of collected customer data
Mikler Oy Halla Nature & Design Villas processes customer data for the following purposes:

  • customer relationship management and development
  • processing of room reservations and other service reservations
  • marketing the services and products of the controller
  • development of the register controller’s business and customer service

The processing is based on Section 8, Chapter 1 (1) and (5) of the Personal Data Act.

5. Register content
The following information is stored in the register and processed by the controller:

  • customer's first and last name, date of birth, telephone number, address, e-mail address, nationality
  • booking information
  • customer payment method information, billing information, possible payment delay information
  • the customer’s refusal of direct marketing
  • the customer’s consent to electronic direct marketing (marketing by SMS or e-mail)
  • information about the use and purchase of services
  • the customer's choices and wishes (such as special room requests, accessibility issues, etc.)
  • other information relevant to the management of the customer relationship

6. Regular sources of information
Data is collected from the following sources:

  • passenger notification (unless the customer has prohibited the use of passenger data for customer service and direct marketing)
  • with the consent of the customer himself or herself
  • in connection with the booking of rooms and events concerning the services and purchases used by the customer

7. Regular disclosures of information
Customer data will not be disclosed to third parties. As an exception to this, with the consent of the customer, the data may be disclosed to entities that have entered into a cooperation agreement with the data controller.

8. Data transfer outside the EU or the EEA
The data may be disclosed outside the EU and EEA economic area when the implementation of the service the customer has ordered requires so.

9.  Principles of customer register security
The manual material is stored in the locked room of Mikler Oy, Halla Nature & Design Villas. The information in the hotel system and on the computer is handled by the staff who need the information in their work. They have personal usernames and passwords.

10. The right to verify and correct registered data, as well as other rights related to the processing of personal data
The customer has the right to verify the information about him or her in the customer register. The verification request must be sent in writing to Mikler Oy, Hovintie 224, 52100 ANTTOLA.

The customer has the right to prohibit the data controller from processing his or her data for sales and marketing purposes.